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General Inquiries

Questions about our service or features

We typically respond within 24 hours.

Technical Support

Help with your account or technical issues

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Within 24 hours on business days

Detailed help via email

Quick answers to common questions

Frequently Asked Questions

How do I reset my password?

Click 'Forgot password' on the login page, enter your email, and we'll send you a reset link.

How do I cancel my subscription?

Go to Account > Billing in the app and click 'Manage Subscription' to cancel anytime.

Why am I not seeing any opportunities?

Opportunities depend on market conditions. Check your sport/bookmaker filters and ensure you have an active subscription.

How accurate is the odds data?

We update odds every 10 minutes from licensed data providers. Always verify with the bookmaker before placing bets.

Do you offer refunds?

We offer a 7-day money-back guarantee for new subscribers. Contact support within 7 days for a full refund.

Questions about charges or invoices

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We're here to help you get the most out of AussieOdds.